Daddy Ireland
Registered User
- Messages
- 458
I would be surprised if you have refund from AL in a few days. I submitted a refund request 3 months ago and have heard nothing still.
I was getting nowhere with Aer lingus so I phoned my bank to initiate a charge back to my debit card. The money was back within a week once the bank got involved.
That's really awful, What a horrible company.I did the same thing and got the money back but about 4 weeks later it was taken back out as Ryanair refused to refund me the money and told the bank they gave me vouchers, which they did'nt, so I objected and sent the objection back. Have not heard anything since and have not received any monies due.
Boyd, I submitted a refund request on May 21st. I have only gotten auto-reply emails in response.I would be surprised if you have refund from AL in a few days. I submitted a refund request 3 months ago and have heard nothing still.
Aer Lingus update 25th June, 2020 for cancelled flights
I had Aer Lingus flights booked in May. Flights were cancelled and I had up to the end of June to change the booking. Under manage my booking. But that didn't work. So I logged on and looked a prior and future bookings. My booking was there twice. Once with the original date, but no 'manage' button. And there a second time with a fictional Departure and Arrival location. PPP to TTT in October. I phone AL where I am and after some time the phone call ended. I called the Dublin number. They told me they created the fictional destInations to keep the bookings 'live'. I was offered a full refund, or a voucher which would take some time and also that it's a bit tricky with new bookings or something as regards the bookings. I will have a full refund in a couple of days.
Excellent, efficient customer service from Aer Lingus.
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