Aer Lingus Travel Vouchers

lukeskywalker

Registered User
Messages
27
I am due to fly to Dubrovnik in two and a half weeks time. Flight has not yet been cancelled by Aer Lingus but seems highly unlikely it will take place. They are offering travel vouchers instead, can't identify any expiratory date. I have to either re-book or take vouchers in next 24 hours. Should I take vouchers or hold out for (almost inevitable) cancellation?
 

Slim

Frequent Poster
Messages
2,262
I am due to fly to Dubrovnik in two and a half weeks time. Flight has not yet been cancelled by Aer Lingus but seems highly unlikely it will take place. They are offering travel vouchers instead, can't identify any expiratory date. I have to either re-book or take vouchers in next 24 hours. Should I take vouchers or hold out for (almost inevitable) cancellation?
I think you should hold out. The offers of rescheduling is an attempt to minimise cash refunds. When they cancel the flight, they will offer the refund. EU regs here https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm#cancellation
 

gipimann

Frequent Poster
Messages
4,775
The vouchers are valid for 5 years from date of issue. The t&cs are on the page where you enter your voucher request details. As an incentive, Aer Lingus are offering an extra 10% on the voucher value.
 

Palerider

Frequent Poster
Messages
1,494
The vouchers are valid for 5 years from date of issue. The t&cs are on the page where you enter your voucher request details. As an incentive, Aer Lingus are offering an extra 10% on the voucher value.

They are offering 20% on top of your original cost of booking.
 

fistophobia

Frequent Poster
Messages
121
EI flights are still operating to European cities.
They are hoping people opt for the rebooking, or voucher.
 

Boyd

Frequent Poster
Messages
1,542
When they cancel the flight, they will offer the refund.
They have not offered a refund, only a voucher. How does one claim an actual monetary refund on a cancelled flight with AL? All their disruption links and web pages are voucher only, as far as I can find.
 

Crunch99

New Member
Messages
1
Does anybody know if the vouchers that are being sent to the lead guest only be transferrable? My friend booked a holiday for 4 people and we all cannot go on holiday at the next suggested time so can the voucher she receives be handed to the next guest to use once she has used her portion I wonder?
 

fistophobia

Frequent Poster
Messages
121
Is there anyone getting an actual refund?
I could take an action against EI, to get my refund,
but I dont have the time or energy.
 

Ciadan

Frequent Poster
Messages
107
Did anyone receive a voucher yet? I agreed to accepting one, and got a reply 10 days ago, but no voucher yet.
 

Brendan Burgess

Founder
Messages
39,671
This is an email I got yesterday for a flight at the end of this month


2. Apply for a voucher
We’ll send you a voucher for the full value of your flight, plus an extra 10%. So if your flight cost €200, we’ll send you a €220 voucher. Applying for a voucher is really simple – follow these steps. If you’ve already applied for a voucher, you don’t need to do anything further. Terms and Conditions apply.
We ask that you bear with us – it may take up to four weeks for us to get you your voucher. Your patience is really appreciated.
 
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