...if you decide our changes are not for you, you can of course choose to close your account by writing to your local branch.
When I read that it struck me as being a bit, "couldn't care less".
However; the charges - as far as I can see, virtually every line on my statement will be subject to a minimum charge of 25C. Not much per transaction but it adds up.
Does anyone know if I could get my pension paid in on a monthly (or 4-weekly) basis rather than weekly?