Many BOI customers yesterday took out cash in the good faith belief they had this money.
Some will now face high cost unauthorised overdraft fees & upcoming bills going unpaid until it is cleared.
BOI must positively engage with customers to avoid undue hardship & distress.
If you are in the Tullamore area and need advice or assistance engaging with the bank please reach out and I will be happy to talk this through with you and help.
Many don’t work for a fixed weekly/monthly wage & have varying amounts lodged on an ad hoc basis - Contractors,legal professionals,architects & others.
Its entirely reasonable to rely on info provided, esp in rural communities where in person banking services have been withdrawn.
Many, especially in rural communities, still deal in cash & take out sums of money to cover them for a set period of time. These are ordinary people relying on the info available to withdraw moderate sums of money to cover day to day expenses who now find themselves in debt.
There is nothing political or opportunistic in offering assistance to those who acted in good faith and because of a banks mistake will now struggle to meet their bills and engage with the banks.
This is basic assistance I offered long before I became involved in politics.
The sad reality is that while many will be able to overcome this, it is the most marginalised and vulnerable in society who have the most fluctuating financial situations, poorest financial literacy and management, and who will struggle to engage with the banks to get out of debt