Better offers for new customers than existing- Virgin Media

Only if they have already contacted you first though?
This offer is personal and exclusive to existing Virgin Media Broadband and /or TV customers only, who have been contacted by Virgin Media with the Half Price for 12 months offer via SMS.
 
I have virgin media. Was paying €35/mt x 12 mts. Due to go up to €70/mt. One month before contract end I called them to cancel it. They offered €45/mt. I declined and said cancel it. Had intended allowing it to cancel and then signing back up the next day as a new customer (I have done this before) for €35/mt. Interestingly, on this occasion, about 5 days before my contract was due to end (and 5 days before my 30 days notice period was up), they called me and offered €35/mt x 12 mts. I accepted this. So I could then cancel the cancellation and no down time whatsoever and have the new customer rate for a further 12 months.
The couple of days down time I would have had while waiting for new router does not bother me at all, I just use my phone as a hot spot if really pushed.
 
I think my mistake was that I explicitly told them not to call me again once I gave notice of termination. They still called me but I gave the guy short shrift. Maybe I shouldn't have?
 
They never contacted me with that offer, I saw it elsewhere, and it worked ok once I used the link in my final month of the contract. I didn't get an email to say it had worked but it did and my new bills are exactly 50% off
Fair enough - well done!
 
They never contacted me with that offer, I saw it elsewhere, and it worked ok once I used the link in my final month of the contract. I didn't get an email to say it had worked but it did and my new bills are exactly 50% off
My contract was up at the end of November, so I called up at the start of the month to cancel. The rep was trying to make me an offer of something for 6 months and I just said I wasn't interested in any 6-month offer as I'd just end up having to phone again then. He didn't sound impressed so rapidly processed the cancellation, email came through and everything that day. I only say this thread after that and chanced my arm and completed that 50% off for 12 months form even though I'd already cancelled. Similarly, I never got a confirmation email but when the internet and TV kept working after the 30 days notice should have been over I assumed all was good. True enough, bill just came through today and the 50% off is there. Works out slightly cheaper than I was previously paying but a) saves the hassle of changing provider, and b) means I can stick with the older TV box which still allows me to record which is really what I was looking for.

AAM strikes again - thanks a million, folks!
 
Nice one. I'd still keep an eye on it to make sure they don't change it after 6 months though.
 
I hear the new virgin boxes can't record BBC or rte? Is that true?
 
I am now caring for my mother and I got access to her bank account, I have spotted Virgin Media are charging her €114 per month for broadband, home phone and TV.

I look forward to making a phone call to them this morning.
 
Anyone managed to keep sky costs down recently? I see i reached end of 12 month deal and not a word of warning but price has gone up - technically warned when signing contract but bad form for them not to flag price going up. It is handy to have the wifi TV box they provide but I wont be paying 2x for it.
 
Anyone managed to keep sky costs down recently?
Does the aforementioned Virgin Media strategy of cancelling and signing up as a new customer work with Sky (and others?) perhaps? Ridicluous palaver but sometimes the only way to get the best deal with the incumbent provider.