Hi B,I’ve attached Padraic Kissane’s comments on the “variable base” rate issue at the Oireachtas committee yesterday.
Thank you for update.
I wonder how the EBS and most important CB will respond.
Regards,
Razvan R.
Hi B,I’ve attached Padraic Kissane’s comments on the “variable base” rate issue at the Oireachtas committee yesterday.
EBS’ defense is to blame the brokers on this. Maybe the brokers should know that EBS are blaming them and thousands of customers are seeking redress worth millions of euro in total? I’m sure if that happened the brokers would pretty quickly find more EBS material & correspondence confirming the “variable base rate” to be a tracker.Hey there - I contact the ebs redress number today to find out if my mortgage was one being investigated / impacted and it was not - the guy said they had no record on file of my Brokers fax requesting a tracker..
A number of times he said if I did not get a tracker in july 2008 then it was basically my brokers fault as they were available - he pointed to my broker being to blame a number of times during the call.
He said I should send it in along with a letter of complaint - but he also wanted me to be aware that it would most like take MONTHS for them to get to it ?
Brokers evidence is more than welcome (to speed up the process).EBS’ defense is to blame the brokers on this. Maybe the brokers should know that EBS are blaming them and thousands of customers are seeking redress worth millions of euro in total? I’m sure if that happened the brokers would pretty quickly find more EBS material & correspondence confirming the “variable base rate” to be a tracker.
Brokers evidence is more than welcome (to speed up the process).
Currently, we have bullet proof evidence that Variable Base was a Tracker.
Is up to CB to decide what is the next step because this is just the begining for EBS.
I have the original EBS Home Loan Repayment Type flyer & forms which was advertise across all EBS branches and subsidaries & brokers, same as KBC.Nice one haveaniceday, does any one have any EBS broker "flyers" relating to same. (the final nail in EBS's coffin)
I have the original EBS Home Loan Repayment Type flyer & forms which was advertise across all EBS branches and subsidaries & brokers.
The forms were prezented to customers in A3 format.
Fix Rate
Tracker Rate
Easy Step (defered payment)
Flexi option - interest only.
SVR did not exist in that time frame.
Very important fact:
KBC & Haven they were EBS subsidaries curently under AIB umbrela.
Atracting more customers Strategy & Comunication was directed by EBS Central Office to all subsidaries, tied agencys & brokers.
This is the reason why EBS use to be first in the ROI mortgage market.
I was suprised also to hear that only 3000 customers have been affected.
I was expecting more.
I believed, the number of EBS customers with Variable Base(Tracker Rate) could excede the cost of 1.6 billion.
AIB CEO he realised the cost implication and is triyng to convince CB to sell some shares.....
The chain is getting smaller.
Regards,
Razvan Radulescu.
My mistake, apologies.Razvan,
Just to correct the record, KBC was never a subsidiary of EBS, it's a Belgium bank.
Nice one haveaniceday, does any one have any EBS broker "flyers" relating to same. (the final nail in EBS's coffin)
This is why I believed 3000 customers is low figure.3000 is very low. I spoke to another EBS customer recently who didn’t even know he could be affected and had received no correspondence from EBS.
I was told by broker I would move to tracker after fixed rate ended. I rang EBS in 2010 and was told I would only be offered a standard variable rate as per the conditions in my loan offer. Saw the word “variable” in my loan offer and no mention of tracker and that put me off the scent for 5 years. In 2015 a friend suggested I review the loan offer again as trackers are sometimes definied as variable rates. How right he was....but there is likely to be many others who have not investigated this further and think they are on the right variable rate.
So it could be that those 3000 customers are ones who have made a complaint with thousands not so blissfully unaware; Razvans figure of over €1.6 billion suggests it could be many multiples of 3000.
This is why I believed 3000 customers is low figure.
“ At the same time, EBS was the largest provider of retail first-time buyer mortgages in Ireland, with a 44% market share, and the market leader in supplying mortgages for affordable housing in the country “
How? Simple, with Variable Base/Tracker rate.
25k new EBS mortgage customers in 2006 alone (see image).
In the 2006 EBS Annual Report Alan Merriman also references “very competitive tracker offerings” and a SVR(see image). Yet more evidence that EBS were promoting and selling tracker products but also an SVR which doesn’t seem to exist or certainly wasn’t available to new customers. The oireachtas finance committee may also need to ask EBS officials about who coordinated this media campaign that created a myth that EBS sold very few trackers.
The comments from mr Merriman at the finance committee in 2015, need also to be part of the questioning . More importantly the current CEO of ebs ( is that Aibs? ) mr Byrne needs to be questioned systemically on this issue . Is there a role to call to finance committee Cb to answer why this group not yet deemed impacted ?25k new EBS mortgage customers in 2006 alone (see image).
In the 2006 EBS Annual Report Alan Merriman also references “very competitive tracker offerings” and a SVR(see image). Yet more evidence that EBS were promoting and selling tracker products but also an SVR which doesn’t seem to exist or certainly wasn’t available to new customers. The oireachtas finance committee may also need to ask EBS officials about who coordinated this media campaign that created a myth that EBS sold very few trackers.