T
tinah
Guest
Hi All
I am looking for advice on how I can rectify an error on my Visa Card that is partly my fault.....I bought an item in a shop and then returned the item. The girl in the shop said that she would put the money €117.50 back on my visa card as a credit and asked me to key in my pin which I did. However, it is now showing on my statement as a debit...I have the receipt and it does infact say on the receipt "sale" but I never noticed it on the day!! So basically I have been charged twice for an item which I have returned..AIB have said that it is between me and the shop..Any advice on how best to handle the situation would be appreciated...Tanx
I am looking for advice on how I can rectify an error on my Visa Card that is partly my fault.....I bought an item in a shop and then returned the item. The girl in the shop said that she would put the money €117.50 back on my visa card as a credit and asked me to key in my pin which I did. However, it is now showing on my statement as a debit...I have the receipt and it does infact say on the receipt "sale" but I never noticed it on the day!! So basically I have been charged twice for an item which I have returned..AIB have said that it is between me and the shop..Any advice on how best to handle the situation would be appreciated...Tanx