Ulsterbank Credit Report Query

[Philip111]

I had an Ulsterbank Current Account with an arranged Overdraft. This was automatically closed last year when Ulsterbank left Ireland. There was an outstanding balance on the over draft - relatively small <€1000.

On my Credit Report - the overdraft is marked as Closed with a Credit Status "Write Off"

I would like to settle this debt, but I am wondering is there any benefit in terms of my credit report. A payment will re-set the 5 year clock, where-as as it stands I have 1 year down. I'm assuming either way I would struggle to get any form of credit until my record is clear

 

[peemac]

Didn't Ulster Bank write off thousands of balances?
It should not affect your credit rating as it was UB that did the write-off to exit the market and not due to customers not paying.

It should not affect your credit record as the banks know this.

Ulster Bank writes off most remaining credit card bills

Ulster Bank has told most of its remaining credit card customers here who had outstanding balances that what they owe is being written off.

www.rte.ie

 

[SEEEEJ]

It is effecting credit reports despite card paid as agreed

 

[New Scottman]

They wrote off credit card debt on that RTE article.

OP is referring to an overdraft. Different story there.

 

[Tearmonn1]

I’m in a similar position- credits cards debt was cleared but small OD shown as written off. There was no correspondence from UB to confirm the write off and I am trying to pay now in order to amend the CCR. Advise from customer service was to make a complaint but I was wondering has anyone had this experience

 

[Tearmonn1]

From my CCR report I notice the write off is dated before the final letter from Ulster Bank. The letter had stated that I could still pay and I made payments and have no idea where they went. Obviously it was already written off when I received the letter so the letter was inaccurate. I fully accept this is of my making and I still owe the money and want to pay it. While I wait to hear back from UB complaints (they have 40 days) does anyone know if an explanatory note to the CCR is worthwhile in the meantime ? Thanks

 

[ClubMan]

does anyone know if an explanatory note to the CCR is worthwhile in the meantime ?

If you think that the information on your report is incorrect then you can and maybe should try to get it corrected.

Amending Information

Information for consumers about the Central Credit Register

www.centralcreditregister.ie

There is wrong information on my credit report, what can I do?​

If you believe your personal information (name, address, date of birth, PPSN, address(es)) or your credit information (anything in the Contract Data area or the Performance Data area of your credit report) is incorrect, incomplete or not up to date you may request an amendment with your lender directly or request an amendment to the Central Credit Register You can start your online application here.

 

[Tearmonn1]

Thank you.
The info on CCR is not wrong.
My issue is that I received a letter saying “we may write off” but, it now transpires, they had already written off. Plus they gave me online payment instructions which I followed. I also never received a closing statement.
Is there validity in a complaint against UB ?

 

[ClubMan]

Is there validity in a complaint against UB ?

Whether there is or not, haven't you already started the complaint process?

While I wait to hear back from UB complaints (they have 40 days)

 

[Tearmonn1]

Yes. I spoke to an Ulster Bank advisor, explained what happened and they advised I should make a formal complaint. I was hoping others may have experience