If that's directed at me, then I'm not getting riled up. And I certainly didn't take it out on any staff or managers. The post above is a minor rework of an e-mail I sent to re-turn today which, given the discussion here, I considered worth putting in the public domain.Please do not get riled up about a few cent and whatever you do do not take it out on staff or managers who are not in control of any of this.
If it's a mess 6 months from now then fair enough go for gold at Eamon Ryan or whoever is in vogue as the villain of the day but in the mean time just email info@re-turn.ie or ring (01) 461 8680 so they have a chance to fix the problems.
Teething Problems have been mentioned a lot in relation to this scheme. Re-turn have had years to prepare for it, and the experience gained in very mature implementations in other countries should have made it very easy to get it right first time. If the barcode databases which the RVMs are using aren't kept up to date this will be an ongoing problem and will undermine the scheme. I'm all for giving people a break when they deserve it, but this is a commercial operation which is being paid to operate the scheme, not some happy-clappy volunteer venture. So far their communication, planning and forethought leave a lot to be desired, in particular in relation to the transition.