Hi
Anyone having/had problems carrying out the Video Call identification process with Raisin
Have tried this a few times with them today using my mobile and it either doesnt work at all or fails at the last step
The various customer service agents have spoken too havent been that helpful basically saying things like there are network problems on our side, or try again later or your doing something wrong on your side
Anyone had/having this experience too and how did you get it resolved or is that step mandatory or optional or are folks doing this proces via their laptops
Thanks
Anyone having/had problems carrying out the Video Call identification process with Raisin
Have tried this a few times with them today using my mobile and it either doesnt work at all or fails at the last step
The various customer service agents have spoken too havent been that helpful basically saying things like there are network problems on our side, or try again later or your doing something wrong on your side
Anyone had/having this experience too and how did you get it resolved or is that step mandatory or optional or are folks doing this proces via their laptops
Thanks