I just closed my account. I'd forgotten my customer number and could find no record of it, so I spent 15+ minutes on hold when I phoned then to find out.
I knew that I'd almost nothing in the account but wasn't sure exactly how little.
€0.01
Anyway, as someone previously mentioned, just click on Account Closure and it's straightforward.
I think that was the third saving account I had with them. Wasn't there a €20 sign up bonus back in the day, for first time customers? Then there was a €20 Irish Times sign up bonus, even for non first time customers. I think on the third occasion I was attracted by their interest rates; there was no bonus.
Can't remember when I opened that first account but it seems I had used my hotmail email rather than my gmail, so I'm guessing it was 2004. 14 years, farewell RaboDirect.