Thanks for that, I wonder why they bothered to include me in the review at all then.
I gather any mortgage borrower that had a tracker at one point and subsequently fixed is included in the review.
I wouldn't give up all hope just yet if I was you.
The purpose of the review is to identify any customers who may have been impacted by:
- a lender’s failure to honour a customer’s contractual entitlements; or
- its failure to comply with the regulatory requirements regarding disclosure and transparency of information.