Yes had similar conversation on Friday, sent me out a letter confirming what was said on the phone , in phase II etc , checked to see if there was any note against my account , there wasnt expect everyone to be contacted before the summer , cannot understand how their comparatively small loan book is behind ulster bank and aib for every milestone . My own scenario had tracker fixed in 2007 after being bombarded with letters , and form Said revert to SVR , rest is history , how many scenarios can there be in 2000 cases ? 5 piles of cases each getting same verdict .