Phone them on 1901.Anyone have suggestions?
You will need to create a twitter account to send a message to them.I don't have a twitter account
problem with that is that they may cut off your service ...Maybe if I stop paying they will contact me
Same issue. I want to switch to a cheaper rateAnyone have suggestions?
Letters unacknowledged
No contact form on website
Webchat disabled
Facebook messaging unresponsive
On hold for a full hour on phone
Short of driving to City West and holding up a placard (and I'm tempted), has anyone got any ideas?
Twitter... they seem responsive on that..
Nope. Have not found that.Agree. The Customer care team on twitter is pretty responsive and will try to solve your problem. If you don't have an account, set one up. It will certainly take you less time than you are currently spending trying to contact them.
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