To be honest, if they rule against you, you probably don't have a case no matter what you think, however if you post the details on here as well there are proabably plenty of banking experts who could give you a view
Yes , I would guess my next option would be the Financial Ombudsman , however , I feel that I am unable to properly present my case to him and would need professional help.
Basically it relates to a bank closing my account without notice , citing "irregularities in documentation" provided to another lending institution for a loan application. This is completely without foundation and they have failed to provide any evidence whatsoever of this. The loan was paid into my account and the account was closed some three weeks later. They sent the loan amount back to the lender , however I feel that I have been treated very unfairly.