I opened a 1 year fixed @ 5.6% in a Halifax branch late on Saturday morning with a cheque.
I only realised later that the documentation they gave refers to the fixed rate account opened, but does not say 1 year or give a maturity date or the interest rate to be applied.
Called in on Monday and got a statement which states amongst other details, the maturity date of 19/01/2010 at an interest rate of 5.6%, so I’m happy.
Both the call centre staff and branch could not have been more helpful and polite.
Oldtimer it will be interesting to hear how you get on.
I only realised later that the documentation they gave refers to the fixed rate account opened, but does not say 1 year or give a maturity date or the interest rate to be applied.
Called in on Monday and got a statement which states amongst other details, the maturity date of 19/01/2010 at an interest rate of 5.6%, so I’m happy.
Both the call centre staff and branch could not have been more helpful and polite.
Oldtimer it will be interesting to hear how you get on.