I think it likelier the cost saving will mean NO reminders!
Two departments!! Surely those looking at cost-cutting measures should start here.
an email would suit me fine.
I'd guess that having the PIN allows them to present the registered address on screen to be validated by the user.I've never figured out why they need to give you a PIN and why you need to register to renew your motortax. Why can you just go online and purchase a tax disc as a normal online transaction?
I don't see why, once you have logged in and registered for the first time, you can't change your pin to something which you can remenber and you can use the same pin to log in every time you need to renew your motor tax.
Also, there should be an option to receive renewal notices by e-mail instead of post
I have the same email address for years and you can use the email facility to ensure it doesn't go into your junk mail,by simply adding the address to your contacts.Email would be a nice option, but I'm not sure it would ever replace the paper reminders for something like this. How frequently do people change email addresses? How often does email like this get flagged as junk?
I have the same email address for years and you can use the email facility to ensure it doesn't go into your junk mail,by simply adding the address to your contacts.
You can choose to receive your bank statements, electricity bills, gas and visa bills by email.Me too, but you can't build public services around individual anecdotal experiences. Many people don't have PCs or Internet access. Many people do change email addresses frequently - often as they change jobs, or change ISPs or get overwhelmed with spam. The idea of adding someone to their contacts would blow the minds of many people.
I'm not saying that an email reminder would not be a nice idea. I'm just saying that it definitely won't suit everybody.
These are all monthly or bi-monthly - much more frequent than motor tax. The chances of the email address still being valid a year later is much lower. From my own experience, you get about 10%-20% 'bouncebacks' from any email mailing list after a year. And that's the ones you know about - there is another set where the email hosts don't respond with error messages, or the email accounts still exist, but just aren't being checked anymore.You can choose to receive your bank statements, electricity bills, gas and visa bills by email.
I don't think of older people who don't know how to use computers or people who can't afford computers/broadband as 'lowest common denominators'. People shouldn't be penalised further for not having access to the web.In all the cases above you may receive some sort of discount based on using electronic means of communication. Why not do the same with motor tax? By all means if people wish to have Postman Pat delivering everything to them then you facilitate that but to say that public services are bound by the lowest common denominator is nonsense.
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