Got final warning about my motor tax dated ten days before.. but I got no reminder.

galleyslave said:
I think it likelier the cost saving will mean NO reminders!
Click to expand...

If that did happen,at the very least ,we wouldn't be expecting reminders and therefore more likely to put it on our to do list,however as you know we do expect them and therefore wait until we get them to pay,and if we don't get them,we forget.

Also surely if we don't get reminders ,there is a saving to be made in terms of staff,postage etc,and maybe,though I doubt it,that money could be put to better use:)
 
Good idea re the card,wonder if we could use our pps numbers or the like,to make this easier to implement?
 
I've never figured out why they need to give you a PIN and why you need to register to renew your motortax. Why can you just go online and purchase a tax disc as a normal online transaction?

I suppose the reason given is that someone else could buy a tax disc for your car. But, why would that be a problem. The disc gets sent to the registered owner no matter who buys it and I'm sure most people would be happy to see a disc pop thru their letterbox that someone else has paid for. Anyway, I dont expect there will be too many cyber spooks out there who get a kick out of logging on and buying tax discs for other people :)
 
+1. It's been 9 months since I renewed mine and reading the thread I had convinced myself that it didn't exist and had to check the MotorTax.ie site to see it with my own eyes.

"What's this PIN everyone's referring to? Sure why would you need that, your reg no on it's own is sufficent. That makes no sense....."
 
csirl said:
I've never figured out why they need to give you a PIN and why you need to register to renew your motortax. Why can you just go online and purchase a tax disc as a normal online transaction?
Click to expand...
I'd guess that having the PIN allows them to present the registered address on screen to be validated by the user.
 
I agree with the OP's comments about the system. If they offer reminders then obviously they should be timely or no purpose is served. I wonder if this is an isolated experience - do most people get reminders (if relevant) on time?

I also think, however, that the system should be overhauled to cut out all those paper-shuffling costs - just add a penalty if not paid within the tolerance period, like tolls or the NPPR. Much more likely to induce the desired behaviour.
 
I don't see why, once you have logged in and registered for the first time, you can't change your pin to something which you can remenber and you can use the same pin to log in every time you need to renew your motor tax.

Also, there should be an option to receive renewal notices by e-mail instead of post
 
DB74 said:
I don't see why, once you have logged in and registered for the first time, you can't change your pin to something which you can remenber and you can use the same pin to log in every time you need to renew your motor tax.

Also, there should be an option to receive renewal notices by e-mail instead of post
Click to expand...


Email would be a nice option, but I'm not sure it would ever replace the paper reminders for something like this. How frequently do people change email addresses? How often does email like this get flagged as junk?
 
Complainer said:
Email would be a nice option, but I'm not sure it would ever replace the paper reminders for something like this. How frequently do people change email addresses? How often does email like this get flagged as junk?
Click to expand...
I have the same email address for years and you can use the email facility to ensure it doesn't go into your junk mail,by simply adding the address to your contacts.
 
thedaras said:
I have the same email address for years and you can use the email facility to ensure it doesn't go into your junk mail,by simply adding the address to your contacts.
Click to expand...

Me too, but you can't build public services around individual anecdotal experiences. Many people don't have PCs or Internet access. Many people do change email addresses frequently - often as they change jobs, or change ISPs or get overwhelmed with spam. The idea of adding someone to their contacts would blow the minds of many people.

I'm not saying that an email reminder would not be a nice idea. I'm just saying that it definitely won't suit everybody.
 
Complainer said:
Me too, but you can't build public services around individual anecdotal experiences. Many people don't have PCs or Internet access. Many people do change email addresses frequently - often as they change jobs, or change ISPs or get overwhelmed with spam. The idea of adding someone to their contacts would blow the minds of many people.

I'm not saying that an email reminder would not be a nice idea. I'm just saying that it definitely won't suit everybody.
Click to expand...
You can choose to receive your bank statements, electricity bills, gas and visa bills by email.

I think you're trying to justify inertia.

In all the cases above you may receive some sort of discount based on using electronic means of communication. Why not do the same with motor tax? By all means if people wish to have Postman Pat delivering everything to them then you facilitate that but to say that public services are bound by the lowest common denominator is nonsense.
 
Howitzer said:
You can choose to receive your bank statements, electricity bills, gas and visa bills by email.
Click to expand...
These are all monthly or bi-monthly - much more frequent than motor tax. The chances of the email address still being valid a year later is much lower. From my own experience, you get about 10%-20% 'bouncebacks' from any email mailing list after a year. And that's the ones you know about - there is another set where the email hosts don't respond with error messages, or the email accounts still exist, but just aren't being checked anymore.

Howitzer said:
In all the cases above you may receive some sort of discount based on using electronic means of communication. Why not do the same with motor tax? By all means if people wish to have Postman Pat delivering everything to them then you facilitate that but to say that public services are bound by the lowest common denominator is nonsense.
Click to expand...
I don't think of older people who don't know how to use computers or people who can't afford computers/broadband as 'lowest common denominators'. People shouldn't be penalised further for not having access to the web.
 
Giving a discount to those who take the environmentally friendly, more cost efficient means of receiving notifications is a means of penalising those who choose other forms of communication? How so?

Have you sent a letter of complaint to the energy regulator over Airtricity and Bord Gais's unethical work practices?
 
As I mentioned in an earlier post, why not give people the choice, of email ,text or by post that would surely solve the problem at least until "Mr/Mrs/Ms inertia "finds some reason to oppose this as well!!

And judging by some of the posts there will be many obstacles put in the way...
 
I suggested that people have an option to receive reminders by e-mail. It is then up to those individuals to ensure that they maintain their e-mail addresses/contacts/whatever.
 
DB74, I couldn't agree with you more and in fact have emailed many politicians (opps maybe they no longer have those email addresses!!:) could explain why some of them haven't replied;)
But as you can see,when we come up with a logical ,fair solution ,some people put obstacles in the way of a very simple solution,its called saving their own necks!
 
You must log in or register to reply here.
Back
Top