Jethro Tull
Registered User
- Messages
- 262
Inquired at 2 branches without success about opening one of these. No T&Cs available it appears. Strange. Has anyone got the T&Cs and/or managed to open one?
I sent a query to 2 seperate e-mail addresses about their e-saver when it came on the market. Am still waiting for a response!! Got a reply back from a query about the regular saver saying they'd post a form to me and am still waiting. Opened the e-saver online and the regular saver by getting a form in a branch in the meantime
Opened one of these today with a laborious 40 minute meeting. If you don't already have an account with them, they ask all sorts of personal financial questions such as your monthly income and expenditure, how much other money you have etc. Needless to say I refused to answer such questions.
As stated above my experience of dealing with First Active is not the best. ALtho when both accounts were opened I never had a problem with online functionality or anything like that.
A lot of banks could learn some customer service lessons from Anglo (no connection to Anglo btw apart from being a satisfied customer)