am I missing the point or are we paying over the odds for a civil service that only works part time? A whole 2.5 hours a day???? These useless gits should do a days work for a days pay. Nor does my employer does not need to borrow 10% of my salary elsewhere to pay me - (he laid off three staff -15% of our workforce) to balance the books - Cowan should do the same -make these justify their jobs - if they can't - door is over there
am I missing the point or are we paying over the odds for a civil service that only works part time? A whole 2.5 hours a day???? These useless gits should do a days work for a days pay. Nor does my employer does not need to borrow 10% of my salary elsewhere to pay me - (he laid off three staff -15% of our workforce) to balance the books - Cowan should do the same -make these justify their jobs - if they can't - door is over there
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Also I have found that the phone systems give the impression that they are ringing when in reality all phones are off the hook on all the desks. I have even found that ringing sections where I used to work. While this is wrong it would be expensive and financially irresponsible to replace such a system.
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That's one option, though a slightly extreme one. Another option would be implement appropriate management practices to ensure that customers are served in an appropriate manner, including allowing time for dealing with cases in addition to time spent on the phone.The correct thing to do would be to replace the staff leaving the phone "off the hook".
Yes, there are some useless gits in the Civil Service, just as I have had to deal with some useless gits in shops, banks, restaurants, airports etc etc. These kind of people get jobs everywhere, not just in the Civil Service, and are always in the minority. Please don't tar us all with the same brush.
That's one option, though a slightly extreme one. Another option would be implement appropriate management practices to ensure that customers are served in an appropriate manner, including allowing time for dealing with cases in addition to time spent on the phone.
I agree... and any employee who obstructs that reform should be shown the door.
BTW, 7 hours a day is a bit of a joke.
The "should" and "can" thing again.We should all be on 7 hours a day and get back to having a life away from work again. Its a bit of a dream right now but I do think that we tend to spend way to much time either at work or in work mode (dam mobiles) at least I do anyway and its becoming harder to see the benefit coming from my extra hours.
I phoned the Dept of Health just last week at about 11am and got through first time to a very helpful person who gave me all the information I needed to know.
BTW, 7 hours a day is a bit of a joke.
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