Complaints - anyone get a response from AIB yet?

Greenbean

Registered User
Messages
29
Hi Greenbean,

Have you got a Final Response from AIB in relation to the compound v simple interest situation
No i didn't contact AIB about compound v simple interest issue, I was at the Ombudman stage with my original complaint before payment was made . So I presumed I could only continue with Ombudsman with the compound interest issue - maybe I'm wrong and I should have complained to AIB first about it ???
 

Balfour

Frequent Poster
Messages
187
No i didn't contact AIB about compound v simple interest issue, I was at the Ombudman stage with my original complaint before payment was made . So I presumed I could only continue with Ombudsman with the compound interest issue - maybe I'm wrong and I should have complained to AIB first about it ???
In my opinion, I would write back and confirm I wish to proceed with (a)
 

Brendan Burgess

Founder
Messages
42,967
I think that the right thing for people to do is to ask the Ombudsman to put the complaint on hold, as you are going to try to resolve the outstanding issues directly with AIB.

Then you write to AIB and ask for compound interest and, if you think you should get it, additional compensation.

If they refuse, then you ask the Ombudsman to resurrect the Case under a

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Greenbean

Registered User
Messages
29
I think that the right thing for people to do is to ask the Ombudsman to put the complaint on hold, as you are going to try to resolve the outstanding issues directly with AIB.

Then you write to AIB and ask for compound interest and, if you think you should get it, additional compensation.

If they refuse, then you ask the Ombudsman to resurrect the Case under a

View attachment 5396
Ok thanks alot to ye both for your responses , much appreciated
 
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