Here's an update, for anyone who has been following/advising in this thread.
I wrote to the Agent, asking them for a full account of their costing for the £1000 claimed, with documentation as proof. Today I got a letter, outlining the following costs:-
Employed staff on the day £200, Loss of Profit £250, Excess Phone Charge £10, Contract Costs £25, Post £1, Loss of next year's income @ 10% £550, Unnecessary use of Directors £150, Damaged reputation at 10% of the sub total £118.60, grand total £1532.91.
What a load of rubbish!! The only thing I would see as reasonable is the loss of profit at £250. They have said that the Venue have been valued customers and regularly used the Agents, and that last year the Agent profitted £5,500.00 from the Venue. Because the band cancelled the performance, the Venue have now cancelled their contract with the Agent, and therefore the Agent is suing us for 10% of what they predict they would earn from that Venue this year. How ludicrous is that? If they had such a profitable and solid relationship with the Venue, I find it hard to accept that the Venue cancelled the Agent's services SOLELY on the band cancelling due to someone being ill!
I have asked for documentary proof to be send of all of their costs, including accounts which show the profit from the Venue from last year, a copy of their phone bill, their staff costs, postage costs and contract costs (incidentally, the contract was sent via email as an attachment, which I had to print off and send back to them!!). As for the 'Unnecessary use of Directors', well that could mean anything I guess, so I've asked for clarification of that too.
In their letter they have said that they are going to contact agencies across the South of the UK and London to inform them about the band saying that the band are unreliable and lack conviction, and have said that as a consequence no-one will book them. That is defamation of character, and I have drafted a reply to them which includes a statement from me to that effect.
When I saw the Solicitor, he told me that the only thing he could see that the court 'may' say we have to pay is the recovery of their loss of profit, whatever that was (he was the one who advised me to get a breakdown). They have stated quite clearly that it was £250, and we would be happy to pay that in full settlement. However, they have indicated in their letter that they will be seeking the full amount they have claimed.
It's actually all quite laughable really, so I must see the funny side to get me through!
Comments please!