Cannot obtain PUK code for mobile phone from Vodafone after moving to new provider

Triple checked email from vodafone, no MCK code. Only code present was NCK. Got both codes from unlock.ie by just providing IMEI#. Main problem is that once you leave vodafone, it is extremely difficult to actually make contact to even seek a code. Did get a link by phoning local vodafone store, for online form to request NCK, but that was all

Thanks for advice and help.
 
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