rustbucket
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I think the correct title is Prince Johnny Lagos
I think the correct title is Prince Johnny LagosIn my view, this is Johnny Lagos rather than Mr AXA…
While wise to be cautious, I wouldn't be so sure that this is a scam. I've seen some terrible inconsistencies on form letters which should have been well-reviewed standard templates. Sometimes the bigger the company, the worse the issues.This sounds like a complete scam…
- It should be “AIG has…”.
- Why does “nó” (sic) have a fada on it?!
- Why, if you’re the perpetrator, would a delay in you supplying documentation result in a delay to “your claim”? You’re not the person making the claim!
- “Axa” should be “AXA”
- “It’s” is spelt wrong
In my view, this is Johnny Lagos rather than Mr AXA…
I'll ask tomorrow. Nothing came up on my timeline for the day either.Were the Gardaí called to the scene I wonder? If they were they might be able to support your side of the story i.e. that you were not involved.
You found that via Linked In, a spammer could easily just search Linked In for anyone with the job title Claims Handler.I've just googled her name and she's coming up on LinkedIn as a claims handler with another company, possible she hasn't updated it.
At this point it seems clear it is not phishing. At the same time if you were not involved you need to state this categorically and early. If your car wasn't involved then no one needs to inspect it.I've received an email this morning.
In order to defend the claim made against you, we will need to appoint a motor assessor to inspect your vehicle. Can you please contact me on 01 xxxxxx to arrange a motor assessor.
I have received emails alleging involvement of my car in an incident on such a date in such a place. Neither my vehicle nor myself were in the vicinity on the date in question.
I expect prompt confirmation from AIG that this investigation has been closed with a confirmation of no involvement whatsoever by myself or my vehicle.
I will not accept further correspondence from AIG or a related party by phone or email, only by letter to this address.
Sincerely.
My car is fine. From the statement on the portal it seems it was a moving accident but details are vague.Might seem a silly question, but did you check your car for any paint damage/transfer
Thants one of the first things an assessor will look for.
Say, I was parking my car, and I scrubbed off yours, I report your vehicle as causing the damage, no one is around, I screen shot your insurance disc??
There is no mention of where it happened, I will add that in to my email.At this point it seems clear it is not phishing. At the same time if you were not involved you need to state this categorically and early. If your car wasn't involved then no one needs to inspect it.
I would write AIG a letter, something like:
I'd get an assessor out asap so that they can talk to you rather than vague emails back and forth. They have the experience.I've received an email this morning.
In order to defend the claim made against you, we will need to appoint a motor assessor to inspect your vehicle. Can you please contact me on 01 xxxxxx to arrange a motor assessor.
Don't send an email. The more you engage with them the more likely you are to be drawn into something you say had nothing to do with you.I will add that in to my email.
I'm waiting to see how it was identified as my car. I'm not keen on engaging with a process as it means I will have to declare it in at my renewal.I'd get an assessor out asap so that they can talk to you rather than vague emails back and forth. They have the experience.
If it is a false claim, they will state that in their reply to axa and it will be for their client to provide some sort of proof.
They deal with scammers every day and a certain type of person has no shame in making false claims as there is absolutely ZERO consequences in making that claim. Yet if you thieve a bar of chocolate you can have a criminal record.
And because there are no consequences, they will try again and again and again. It is even difficult for a solicitor to mention any previous claims or attempted claims in a court. And these scammer know that. So they keep on taking cases.
I don't want the claim settled between them and affecting my insurance. I've heard of this happening before, obviously not sure if it's true. The girl AIG seems to want to move it through the process.Don't send an email. The more you engage with them the more likely you are to be drawn into something you say had nothing to do with you.
This is how innocent people get framed! They engage openly and honestly and something they say is used against them and once you're in the picture it's hard to get out of it.
There are two things that could come out of you allowing an assessor to inspect your car:
1) they correctly find no evidence of involvement
2) they use some mark/scratch/dent to imply your involvement
Why on earth should you risk (2)?
Write one letter denying all knowledge (keep a copy) and engage as little as possible.
I'm not keen on engaging with a process as it means I will have to declare it in at my renewal
I have until March until my renewal. I had intended selling it soon but am trying to decide what car to get next.But, that's a problem in its self. As and from now, unless sorted, you have to disclose an open claim, albeit even with another insurer should you look for a quote while this process is on-going.