Rang them continously until last july when I had enough of a the person dealing with the contracts the nameless person told me that it was the builder holding up the process for a house that they had bought from the builder 18mths beforehand. I told the person in question that the builder was a family friend (fact) and that as far as he was concerned all paper work was signed sealed and delivered weeks before hand. The person in question refused to answer questions regarding the property then said that they would deal with the land registry but refused to give an undertaking to do so. So we said that we would just answer the questions. To be honest I feel that the said person hasnt got a clue of what they should be doing. At long questions were answered and when we went to the land registry so had they thus making paper work incorrect and prolonging the process again. That is my understanding of it.
But good news hopefully should be getting the keys next week 51 weeks after the offer. but i dont hold my breath. seeing is believing after all.