My Wife and I recently purchased a second hand car (01D) from a dealer. Paid €5200 for it. We were told that a full service was going to be done on it before we picked it up a few days later.
Almost immediately my wife thought the gears were a bit loose and the brakes were not too responsive (had to push peddle all the way before braking). We took the car back to the garage a few days later were the nice sales man seemed to change his attitdue..'the gears are fine..the brakes are grand, the car is a few years old' we were told..My wife who is just learning to drive did not feel confident as she left the garage.
The following day we get a phone call telling us to 'bring the car back as the brakes did feel a bit spongy' to him..and just in case he would have one of the lads take a look at it. The car goes back, is picked up by my wife and indeed the brakes have improved. When asked about the gears..again they seemed fine to him.
Just recently my wife has noticed that from time to time the gears seem to slip when changing and dont seem to go back into gear..this terrifies me as she is just starting to drive and her confidence is waining and the car seems to be a accident waiting to happen. We took the car back to the garage and they took it for the weekend..Collected it on the Monday..gears seemed tighter and away we went.
Same problem but with squeaks...gears are still slipping but this time with a squeaking noise. We take the car to a local mechanic to have a look at the car for us..to confirm we are not mad. He takes a look under the hood..and sees that some tape..yes tape was put in near the linkage( whatever that is!) But it doesnt sound good to me....This I presume was used to tighten up the gears. The mechanic tells us to bring it back to were we bought it.
We ring the garage straight away and bring this to the garage's attention....What we got was a rude..arrogant excuse of a salesman telling us that if we brought it to a mechanic get him to fix it..its not under the two month warranty and that what did we expect from an 01 car...'get the mechanic to fix it' was ranted to me over the phone, finally he said that he was on his break for the next hour and hung up .
I really dont know what to do..do we go elsewhere and pay to get the car fixed( not with sticky tape) and done properly or should we pursue the garage and the manager to sort out the mess.
I am not thinking about the cash we handed over I really think it is a safety issue..I sometimes think what did they do to make the brakes work..Use glue!!!
Almost immediately my wife thought the gears were a bit loose and the brakes were not too responsive (had to push peddle all the way before braking). We took the car back to the garage a few days later were the nice sales man seemed to change his attitdue..'the gears are fine..the brakes are grand, the car is a few years old' we were told..My wife who is just learning to drive did not feel confident as she left the garage.
The following day we get a phone call telling us to 'bring the car back as the brakes did feel a bit spongy' to him..and just in case he would have one of the lads take a look at it. The car goes back, is picked up by my wife and indeed the brakes have improved. When asked about the gears..again they seemed fine to him.
Just recently my wife has noticed that from time to time the gears seem to slip when changing and dont seem to go back into gear..this terrifies me as she is just starting to drive and her confidence is waining and the car seems to be a accident waiting to happen. We took the car back to the garage and they took it for the weekend..Collected it on the Monday..gears seemed tighter and away we went.
Same problem but with squeaks...gears are still slipping but this time with a squeaking noise. We take the car to a local mechanic to have a look at the car for us..to confirm we are not mad. He takes a look under the hood..and sees that some tape..yes tape was put in near the linkage( whatever that is!) But it doesnt sound good to me....This I presume was used to tighten up the gears. The mechanic tells us to bring it back to were we bought it.
We ring the garage straight away and bring this to the garage's attention....What we got was a rude..arrogant excuse of a salesman telling us that if we brought it to a mechanic get him to fix it..its not under the two month warranty and that what did we expect from an 01 car...'get the mechanic to fix it' was ranted to me over the phone, finally he said that he was on his break for the next hour and hung up .
I really dont know what to do..do we go elsewhere and pay to get the car fixed( not with sticky tape) and done properly or should we pursue the garage and the manager to sort out the mess.
I am not thinking about the cash we handed over I really think it is a safety issue..I sometimes think what did they do to make the brakes work..Use glue!!!