If you are used to getting your renewal in the post it appears that Laya have now moved to email renewals. Unfortunately if you are not expecting your renewal by email you will not be aware of this. The second problem is that they will renew your policy automatically unless you tell them not to.
I get emails from Laya about their annual Street Performers Festival which they sponsor. I automatically delete these. So don't do as I do because you could be deleting your renewal notice and having your policy renewed while waiting for your normal notification by post.
I get emails from Laya about their annual Street Performers Festival which they sponsor. I automatically delete these. So don't do as I do because you could be deleting your renewal notice and having your policy renewed while waiting for your normal notification by post.