Hi there,
I helped my friend recently on an appeal to Ombudsman.
It was in relation to taking out three standing orders without permission and after the cessation date of same. This amounted to just under €100.
Submitted appeal and received letter from Bank offering €150 compensation with no acceptance of liability on their behalf.
So she accept or reject offer and let Ombudsman decide?
I helped my friend recently on an appeal to Ombudsman.
It was in relation to taking out three standing orders without permission and after the cessation date of same. This amounted to just under €100.
Submitted appeal and received letter from Bank offering €150 compensation with no acceptance of liability on their behalf.
So she accept or reject offer and let Ombudsman decide?