I cancelled my Credit card (CC) with BOI and closed the CC account in November 2005. I faxed the relevant forms and recieved confirmation that the acount was closed. I never received a statement again.
However I forgot to update my Direct Debit details with one third party company, so this company had my old CC details on file. The company takes a 300 euro subscription payment once a year. This month I get a credit card statment from BOI on the old CC account, listing the amount owed, my credit limit etc. as if the account was never closed. They have paid the Direct Debit to the company and want a minimum payment and will charge interest etc.
I would have thought that the payment should have been refused but BOI tell me that it is their policy to pay out a DD even if the card is cancelled and account closed.
I have no issue with the third party company, I would have paid the subscription anyway and of course they had no way of knowing the payment details were out of date.
But are BOI Credit card Services really in their rights to do this, who can I go to for advice on this, it seems very sharp practice. I am now in debt to BOI credit card services again, a full year after I closed the account?
However I forgot to update my Direct Debit details with one third party company, so this company had my old CC details on file. The company takes a 300 euro subscription payment once a year. This month I get a credit card statment from BOI on the old CC account, listing the amount owed, my credit limit etc. as if the account was never closed. They have paid the Direct Debit to the company and want a minimum payment and will charge interest etc.
I would have thought that the payment should have been refused but BOI tell me that it is their policy to pay out a DD even if the card is cancelled and account closed.
I have no issue with the third party company, I would have paid the subscription anyway and of course they had no way of knowing the payment details were out of date.
But are BOI Credit card Services really in their rights to do this, who can I go to for advice on this, it seems very sharp practice. I am now in debt to BOI credit card services again, a full year after I closed the account?