Brendan Burgess
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If anyone wants to know how the deteriorating competitive landscape of Irish banking has impacted consumers, Askaboutmoney.com provides a virtual treasure trove of hard-luck stories.
One posting last week caught the eye. It was from a mortgage customer with Permanent TSB (PTSB), one of the most aggressive boom-time lenders to homebuyers. The Sunday Times spoke to him last Thursday. Let's call him Sean Murphy, although that is not his real name.
Murphy, along with his wife, bought a home in 2004 in the commuter belt outside Dublin, paying €295,000. He borrowed €270,000 over 30 years, plumping for a one-year fixed rate of 2.75%. When that expired, he took a two-year fixedrate mortgage of 3.39%, and when that expired in November 2007, he was offered a tracker mortgage forever guaranteeing the ECB rate plus 1.1%.
"We didn't take the tracker," said a rueful Murphy. "It was just a lack of knowledge really. We didn't know the wheels were going to fall off everything."
Instead of the tracker, which would have given him a current rate of 3.35%, Murphy chose a four-year fixed-rate mortgage of 5.5%. As bad as he felt afterwards about missing out on the lifetime tracker, he felt worse this month when PTSB outlined his latest options when his fixed-rate expired at the end of November..
PTSB offered Murphy, who has little or no equity in his home and so no chance of being able to jump ship to a rival bank, a variable rate of 6.05% (due to fall to 5.8%), a two-year fixed-rate of 7.25%, or — wait for it — a five-year fixed-rate of 8.75%.
"I was shocked, absolutely shocked," said Murphy. "They have me over a barrel.
We would never have signed up for a mortgage with PTSB had we known, a few years later, that they were going to do this to us."
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