I agree...I've had a 'pleasant' experience in Frank Keane as well....however compared to BMW garages in the UK...the Irish dealerships are well behind. Agnews in belfast as well as a waitress service cafe which is complimentary, it has sky tv on flat screens, wireless internet for those who need to continue working and also kiddies play area. No comparison. I look forward to the day dealerships beign to value their customers
What's the story with limted opening hours on Saturday and none at all on Sunday?
About time car dealers woke up and realised they're basically retailers of consumer goods, and they ought to catch up with the rest of the retail sector in terms of opening hours that suit their customers rather than themselves....