a lender carries out its own due diligence, however imperfectly, on a borrower's ability to meet her obligations for its own benefit
It obviously did not do that in this case. Not only that but it looked at her P60 and payslips and added over 60k to her salary on its loan report, unknown to the borrower. That would be like a nurse or doctor altering a patients file, in order for the nurse or doctor to sell them a very expensive medication, but one which was totally unsuitable for the patients needs and which would alter the patients life forever for the worse.
The smart thing for the borrower to do is to engage a PIP
She had one meeting with a PIP already, and he was astonished when he saw the loan report, copies of her P60, payslips, valuation etc in her file. I understand he said there is doubt about PIA being suitable when the loan was obtained due to suspected fraud and wrongdoing, but he is get further opinion, think things over and arrange a second meeting. If it was investigated properly at least the borrower could be cleared of any suspicion of involvement in the fraudulent loan report and valuation.
Evidently your friend placed a huge amount of faith and trust in what the banker was telling her. So let me ask you this - if this banker had told her that she should borrow a million and that it would be grand, would she have done it? How about two million?
No, she just wanted a 3 bedroom house to live in, in a nice area. She was not greedy. She went to the mortgage experts, who had decades of experience, thinking it was the prudent thing to do. After all, according to their own publicity, they look for (quote)
"proof that you have the earnings and self-discipline to repay your mortgage not just for the first year but long into the future." As said before they advertise and claim to check the borrower (quote)
"will be comfortably able to afford your mortgage repayments with enough money left over to live your life in comfort."
When you worked in the mortgage sector LDFerguson, did you ever see any mortgages being sold at say 10 or 15 times the borrowers salary, and if so, did the banker who sold them ever expect them to be repaid, or did he know it would end in tears for the borrower? Decades of tears?
Do you think if a patient of the nurse asked about certain medication, and the nurse fraudulently altered documentation and gave or sold her patient medication unsuitable to their needs, which changed the patients life forever for the worse, would not the nurse have questions to answer?
Hi UserNameInUse.
I have great sympathy for your friend.
I think the bank has as big a problem as your friend with this loan. I think she should request a meeting with them and have a chat, and see if they can suggest any solutions to your friend.
But I suggest that she brings someone along with her, maybe yourself as both a witness and for moral support.
Thank you for that. A meeting with the bank is a good suggestion. I'll suggest she brings someone along with her, for moral support and as a witness if nothing else, as she is the type who is easily fobbed off by technical jargon and experts in their field telling her what is best.