At Your Service - RTE 1 - Francis and John Brennan advise people opening or changing a business. Tonight’s episode shows the O’Carroll family hoping to renovate a premises in Tralee into a three star hotel. This is the O’Carroll’s (a successful business family) first venture into the hospitality arena.
The family consider themselves to be good business people and they are. But, Francis and John go into the whole business of running a hotel. The pitfalls are many and lots of stuff circles the O’Carroll’s inexperience in hospitality despite their good business prowess.
Target dates, costs, staff hiring, management, aspirations etc are focused upon. The main message is one person to drive decisions and once a hotel is opened, it’s open forever. The O’Carrolls are customer driven, but much crops up that they had not foreseen. The Brennans are excellent, but I’m not sure if the O’Carrolls realise the depth of their new venture. Excellent television and more informative than Dragons Den.