Elderly parents are on Health Plus Extra (Plan B Options) having moved down from Plan D. My father was told to go to A&E by the family doctor and because his consultants etc (cardiac) were in Blackrock they drove there. Within 15 minutes he was in a bed in a private room. They paid the A&E charge but no one indicated that their VHI would not cover them. (Elderly couple in early 80's - in a panic) Ended up nearly 2weeks in there.
So Blackrock sent bill to VHI and they paid a large chunk of it. From the complex spreadsheet, it appears there is a shortfall of c.€8k. It was so confusing that at first my mother thought the VHI paid it all. He was in there mid October and no bill has come from the Blackrock Clinic since. My mother is burying her head, not contacting the VHI or Blackrock.
As there seems to be only private rooms now in the BC, he should only be covered for 45% of it if I understand it right? Is it possible the BC are waiving the remainder of the claim (wishful thinking?)? If not, why are they not sending a bill, it's two and a half months later?
Any advice or light to throw on this would be appreciated.
So Blackrock sent bill to VHI and they paid a large chunk of it. From the complex spreadsheet, it appears there is a shortfall of c.€8k. It was so confusing that at first my mother thought the VHI paid it all. He was in there mid October and no bill has come from the Blackrock Clinic since. My mother is burying her head, not contacting the VHI or Blackrock.
As there seems to be only private rooms now in the BC, he should only be covered for 45% of it if I understand it right? Is it possible the BC are waiving the remainder of the claim (wishful thinking?)? If not, why are they not sending a bill, it's two and a half months later?
Any advice or light to throw on this would be appreciated.
