Yeah same for me, they were supposed to call me back but haven't yet, they also haven't yet replied to my email. My query to them was about making an overpayment, but reducing the term remaining rather than reducing the monthly repayments, which seems to be the default at the moment. they did say during the call a lot of people have asked them can they reduce the term so hopefully they will make that option available soon.Hi,
I rang Avant mortgages on the 12th of August and the guy there said he'd call me back in a few days. I'm still waiting on the call.
I've been trying to contact Avant mortgages but having no luck. The number i'm calling is 0818 274 089. Its putting me through to a message box that is full.
Anyone else experiencing this?
Thanks
Yes, I got onto him and he said you may have to write in a letter of complaint if it continues. That was on the 14th of October. He has since left that position as I emailed this afternoon and was told he no longer works for the broker Company. I was going to ask him the address to write my letter of complaint to as I don't want to go on another wild goose chase. But that ship has sailed so if anyone on here knows an address that will manage a complaint regarding mortgages in Avant then I'd appreciate it.Hi King
That is disappointing.
Have you tried using the mortgage broker who arranged the loan for you?
Brendan
Customer services number for their mortgages business is 0818 274089I rang 0818 409 511, but it seems to be only connected to day to day banking and credit cards.
Thanks RedOnion. I'll be onto them in a jiffy. I've had enough of all the messing around.Customer services number for their mortgages business is 0818 274089
Full details of their complaints contact:
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