It actually doesn't say that in our letter. It just says if you want to submit a reply please do so within 10 business days of the date of this letter. I suppose this is the reason why I started updating this post because it's all so darned unclear.@SaySomething I presume, if you do reply, it goes back to the bank for reply - it's a bit like the FSPO process would you say?
The short answer is yes if you don't reply it goes automatically to appeals. They take a preliminary look at your file and then give BDO a list of items required to make a determination. They then communicate it to you and you have 20 working days to respond.Sorry @SaySomething i see your post above now. So when we dont reply it automatically goes to appeals panel. Im sure we are talking months before we hear back from that!!
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?