Ulster Bank cuts rate for loans >€250k and <80% LTV to 3.2%

Sarenco said:
Interesting. So there's nothing automatic about UB's rate cut?
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Has anyone or can someone respond to this question? Not really looking after their customers if it's not automatic or customers at least get a letter informing them of what they need to do. Very unlikely that most customers are aware of the changes in rates and what they need to do. Don't think the Central Bank would be too happy with that approach, if that is the case
 
it's not automatic, as you have to sign a form (Haven't seen this yet, but I'm not sure if this is being sent to everyone or just those who asked)... however its better than being not given it.
As far as I could tell the staff (on phones and branches) were given little information on the rules around it and hence the delay.
 
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