Ulster Bank anytimebanking incorrect calculations

[tiarnalamh]

Has anyone else checked their current account online with Ulster Bank this weekend? Mine makes no sense whatsoever. The Paid in and Paid out columns are all correct but the Balance column is crazy! As I spend money the balance goes up. When my salary arrived the balance went down! Now if I could keep the money it would be great but it doesn't work that way and meanwhile I have to calculate it myself to find out what my balance really is: which is around €2,000 less than is showing online. Hopefully it's a temporary mistake that will be corrected tomorrow Monday. But wondering if anyone else has noticed their account showing incorrect balances?

 

[Palerider]

Working fine for me click on the my transactions tab and it should be fine.

 

[inkpot]

Has anyone else checked their current account online with Ulster Bank this weekend? Mine makes no sense whatsoever. The Paid in and Paid out columns are all correct but the Balance column is crazy! As I spend money the balance goes up. When my salary arrived the balance went down! Now if I could keep the money it would be great but it doesn't work that way and meanwhile I have to calculate it myself to find out what my balance really is: which is around €2,000 less than is showing online. Hopefully it's a temporary mistake that will be corrected tomorrow Monday. But wondering if anyone else has noticed their account showing incorrect balances?

Confirmed - I noticed this began in the past week or so. Sent them a message via their feedback form but got no response.

 

[Brendan Burgess]

Hi lads

I would be very interested in seeing this. Could one of you post an image of it on askaboutmoney or email it to me. Brendan at this website is my email address.

Brendan

 

[tiarnalamh]

Hi lads

I would be very interested in seeing this. Could one of you post an image of it on askaboutmoney or email it to me. Brendan at this website is my email address.

Brendan
Date Paid out Balance

4th December €60.00​	€4,614.61​
4th December €4.10​	€4,610.51​
4th December €12.99​	€4,597.52​
3rd December €200.00​	€7,325.61​
3rd December €200.00​	€7,125.61​
3rd December €200.00​	€6,925.61​
3rd December €1,450.00​	€5,475.61​
3rd December €12.98​	€5,462.63​
3rd December €31.13​	€5,431.50​
3rd December €35.00​	€5,396.50​
3rd December €4.99​	€5,391.51​
3rd December €6.70​	€5,384.81​
3rd December €700.00​	€4,684.81​
2nd December €53.40​	€8,068.79​
2nd December €7.20​	€8,061.59​
2nd December €18.50​	€8,043.09​
2nd December €19.98​	€8,023.11​
2nd December €88.49​	€7,934.62​
2nd December €40.95​	€7,893.67​
2nd December €11.97​	€7,881.70​

I'm delighted to say that they have fixed it today and all is correct.
BUT it annoyed me so much that I kept looking at it to see if I could figure out what was going on. I have several payments each day, occasionally in, but mostly out. I pasted just 3 days up above, where they are all outgoing payments. It does look crazy, doesn't it?