random2011
Registered User
- Messages
- 257
I recently travelled on the Heathrow Express in London. I bought a return ticket using my works corporate AMEX card. However when i returned from the trip I noticed a 25 pound charge on my personal bank card. I contacted TFL who advised me to create an account in their system and register for contactless payments so they could investigate the charge. I subsequently registered and sure enough I found the 25 pound charge. The contactless service allows TFL to recover charges where travellers have not scanned their tickets on their way in and out of the London underground and Heathrow Express. Now I was compliant in terms of payment and checking in and out using my online ticket but what is baffling is TFL were able to scan a bank card in my wallet and put this charge to the card. I never registered this bank card with TFL in the past. It is a new card in fact and again I use my AMEX to pay for tickets when traveling with work. I will be refunded but I thought it strange that a company could without my knowledge scan my bank card from my wallet and hit it with charges without my consent. Anyone travelling with TFL may want to scan their transaction history to ensure they are not been hit and not even knowing.