TDs have somehow perpetuated a myth that they can get someone additional benefits when the truth is that they are taking advantag of peoples ignorance and unfamiliarity with what State services are available.
In my opinion, representations from TDs to State bodies should be banned for obvious conflict of interest reasons and because it undermines democracy - can be used to buy votes. It is also inappropriate to have a member of the Oireachtas to lobby on behalf of third parties concerning legislation that the Oireachtas has passed.
I agree with all this. TDs are now given grants to maintain "Constituency Offices" from which they can advise people how to get services that they could get by picking up the phone and enquiring...