And look at how efficient his organisation became as result of his leadership.
There’s no incentive for senior public servants to highlight, much less address, inefficiencies when they’re ultimately castigated for doing so by the political classes.
It may be efficient but it's still massively overstaffed (over 3,000 in Local Authorities who refuse to transfer) and 825 in IW itself. The numbers in the LAs are falling very slowly due to natural attrition but, as in the HSE, the PS Unions are still calling the shots - and the taxpayer picks up the tab.