We have had successive governments that have pandered to public sector unions.
They have created a system where no matter how inefficient, non performing or inept the service is, no one is responsible and nothing is done to remedy the situation bar hiring an expensive external consultant and commissioning a report that is shevled after the storm has died down.
It has now reached a stage where the vast majority of people in the private sector see public sector workers/civil servants as people:
a) who cannot be fired or sanctioned no matter how much they cock up (PPARS, Health misdiagnosis, Garda corruption, LUAS overruns)
b) who are entitled to large pension benefits in comparison to most private sector workers,
c) who will not accept change, no matter how small, without first receiving compensation (train drivers on numerous occassions).
d) who can get promotion and pay rises not based on how they do their jobs but on longevity (lady promoted after failure to show relevant minister documentation on Aer Lingus, or was it cover up ?)
e) who are subject to benchmarking that never seems to show any increases in productivity or benefit for the general public and where they are now probably getting bigger pay increases than the supposed comparable unsafe private sector workers.
The pity is, as mentioned in other posts, there are no incentives for anyone that does give a damm about their jobs, since they will do equally as well or eqaully as badly as their coworkers who don't give two ****s about us the taxpayers or their customers.
Sadly privatising some of these institutions has not solved these issues as anyone that has dealt with Eircom would testify.
The only advantage in this case is we can take our business elsewhere, but how can we do that with most of our public services.
Truly how inadequate, inefficient and costly our public sector/sevice is will become apparant when the economy nosedives and there aren't the large tax takes available to keep the whole mess afloat.