Thanks everyone for your replies!
We are non resident so the property is managed by an agent so it’s hard for us to find out what’s really behind it. And the agent isn’t good so they aren’t good at noticing problems (we often pick up problems from their pictures after hey tell us everything is fabulous) .....
Hi,
I don't think you mentioned the agent before now, and particularly that you don't rate the agent.
I'd put immediate pressure on the agent to earn their keep. See what they come up with. Have you seen written evidence that the tenant did only give the notice period that you've been told they gave etc. ? Likewise, has the agent not advised you on what action you can take, to seek to enforce the lease etc. ?
I would also replace the agent, if you are not entirely happy with the current one. As you are living abroad, you need a good agent that you can trust and rely on, and lets face it - this is someone you are paying, not someone who is managing your property as a favour etc. !
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