Tele 2 scam

Better to put it this way:

Eur1.64 is the call credit.

EVERY call costs a minimum of 6.35 cent.

So the MAX number of calls you can make for this credit is 26 calls (1.64/.0635)

If these calls averaged 30 seconds each your "free 3 hours" would be 13 minutes (26*30 seconds) a LONG way from 3 hours!

If these calls were 1 minute each long your "free 3 hours" would be 26 minutes!!

If they all lasted 3 minutes your "free 3 hours" would be 1 hour and 18 mins.

The closest you would get to 3 free hours would be 26 calls of 6 minutes duration or maybe one phone call of 3 hours duration.
 
I don't see what the big problem is, given that they explain it pretty clearly in the * footnote, i.e. "Based on a call credit value of 3 hours of national evening calls from a fixed line to a fixed line (at 1.1 cent/minute) used in calls of more than 6 minutes in duration. Other types of calls cost more and will use the credit more quickly (minimum call charge of 6.35 cent)."
 
I agree - it's not a scam. Just a little sneaky as there is a world of difference between 3 free hours from Tele2 and 3 free hours from Eircom. For once, there isin't a catch with Eircom.
 
Don't be fooled.........there is always a catch with Eircom...
 
you can't make sweeping statements like that! The Eircom talktime package is simply an allowance of minutes per month included in the monthly fee.
 
RainyDay said:
I don't see what the big problem is, given that they explain it pretty clearly in the * footnote, i.e. "Based on a call credit value of 3 hours of national evening calls from a fixed line to a fixed line (at 1.1 cent/minute) used in calls of more than 6 minutes in duration. Other types of calls cost more and will use the credit more quickly (minimum call charge of 6.35 cent)."
Click to expand...





how can u see a footnote when this is offered over the phone????
 
Tele2 complaint

Hi how's it going?

I have actually been stitched up by Tele2. I tried to set up an account with them when i moved house last October. My partner is Japanese and needs to call home a lot, so the 85% saving they offer compared to Eircom was pretty darn attractive. But they botched it and only she was worried about the balance with them did we find out about seven weeks later that they had never set it up.

Oh dear.

750 euros worth of oh dear. It clearly states in their contract from their website that they have a resbonsibility to process my application which they patently dramatically fluffed! This responsibilty however has never been honoured - the best I could get was about 20 free minutes - paltry in the extreme! And then to add insult to injury they set me up with an account after I explicitly told them I thought they were incompetent and wouldn't ever deal with them again except through a solicitor. It took three requests and three bills to get that cancelled and their so called customer service manager has never informed me of any query about what happened.

Just starting to get the word out - they're fine if nothing goes wrong, but then...

Look forward to your opinions,

Gus
 
gus: sympathise with you on this one. not entirely unlike bt in the broadband saga. Did you check talk talk rates for Japan? if you dial 13636 before the number you get the cheap rate.
 
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