I requested twice by writing to them requesting recapitalisation... not a chance in hell and then I get a letter and voila, arrears are gone!!! Begged to meet with them, anything really and they were not the least interested. Threatened with court repossession and then within 10 days, put my home into receivership. Now, they would like to meet to discuss my options. I was paying a huge whack off my arrears for the last 2 half years, and within the matter of a few weeks, they took my home. I have a solicitor and I look forward to meeting them. I lost everything and I have nothing more to lose. If you are waiting for a letter and realise that you might not get one, do not give up. Please get a solicitor to go through your options. Make no mistake, they are ruthless and brutal. I wrote on this forum during the summer but stopped after my home was reprocessed, due to my mental health. I believe that Tanager reads this forum and can identify who we are. Open Air has done Trojan work on here and I thank him. Everyone else is also very supportive. I remember a woman on here who was beside herself due to getting a court date. She was terrified, had no idea what was happening and felt that she would lose her family along with her home. I think about her and hope she is ok. This is peoples lives which are at stake. The loneliness and despair, the human cost is unbearable. Please get yourself educated if you don’t know, and get a solicitor. This is a long rant but I wanted to say that your not alone. Stay strong! If I can get here, you can too. Goodness knows what will happen when I meet them!