Many congratulations to yourself & herself, Clubman. The estimate for the consultant fee seems low. If I recall correctly, it was over €3k for our private consultant's fee last year. BUPA refund a small piece of this on their outpatients scheme and HSA covered another chunk of it too.In relation to charges the VHI rep., in common with others here, mentioned that the likely semi-private/private cost over and above that covered by insurance was likely to be for the consultant and to come it around the Eur 1-2K mark with tax relief available on most of it.
We haven't received a bill from the Rotunda yet but a notification from VHI came today itemising the charges arising and what was remitted by VHI directly to the hospital and the shortfall was €500. I don't have the detailed breakdown to hand so I can't say specifically what this related to. To date we have not paid anything to the hospital other than €200 for the scan and triple test mentioned above which were not covered under the public health service or by our insurer.rainyday said:Many congratulations to yourself & herself, Clubman. The estimate for the consultant fee seems low. If I recall correctly, it was over €3k for our private consultant's fee last year. BUPA refund a small piece of this on their outpatients scheme and HSA covered another chunk of it too.
For some reason we have still not heard back from them since the Complaints Manager acknowleged our complaint (actually complaints - since we had another about being surreptituously and presumptuously being registered as "Roman Catholic" on admission without being asked) in December but the ball is in their court and they need to issue a proper invoice (not a hand scrawled bit of paper) before we pay the €500 that we presume that we owe them. If they don't get back to us then we will not be volunteering to pay this charge.ClubMan said:So - the latest installment. In spite of what I posted above it turns out that the Rotunda (for the second time in three years) sent us effectively final notice demand for the outstanding €500 and berating us for not having paid this on admission (as I mentioned before) in spite of the fact that (a) nobody ever asked us for this at any stage over the pregnancy (b) we were never invoiced by the hospital (as opposed to being notified by VHI) for any charges relating to the pregnancy (c) when we left the hospital after the delivery stay I specifically asked if we owed anything and was told that we didn't and that the VHI form would cover everything and (d) the charges listed on the invoice do not match those displayed on their website. We had nothing but praise for the actual care that we received in the hospital over the pregnancy but based on this second dodgy invoicing experience with them their patients' accounts department don't seem to know what they're doing. We are perfectly willing to discharge our liabilities with them but only on the basis of being invoiced properly for the relevant charges and not being blamed for their incompetence in not collecting this charge earlier. We have made a formal complaint (as we did the last time only to be told that the invoicing mistake - a letter threatening legal action even though we had not been invoiced that time either and all the charges had been paid by BUPA anyway - was an aberration made under mitigating circumstances) to the hospital again.
ClubMan said:As I mentioned to somebody recently, in spite of all the problems that we hear about with the health service, I/we have had no problems with the medical care side of things in the past decade or so but the administrative/billing side of things seems to be a bit chaotic...
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