My friend received her NEW chip and pin laser card in the post on Monday last to replace her old laser card which required only a signature on transactions. Her house was broken into during the week and her card taken and used in Dublin the following morning. What I cannot understand (and I certainly intend to check it out with Permanent TSB as I also have a laser card with them) is how, given the SECURITY of the new cards which now require pin number, were they able to use her card. Granted she has been told by Permanent TSB that she will be refunded the amount however I am totally stumped as to how this could happen given the added security PTSB claim the new cards have.