I have requested that they extend the expiry date to 5 years.
If they refuse this....who do I complain to? I have never found the CCPC any use....
Afraid not, I read the act and it excluded vouchers issued as a refund.
I didn't purchase goods I purchased a service. Does this make a difference?
You need to get on the chat and wait for a human customer service rep. It may be a long wait but they can sort it out.flights booked for March and cancelled have requested refunds and refused vouchers . A new email a few days ago saying don’t forget about your voucher. Tried rejecting the voucher again but this time it’s not acknowledging the reference number saying it does not match the original number . Tried calling a few times no joy . Anyone any ideas ? 6 months now waiting for a refund
My voucher is valid for 12 months from the date of email containing it. Also: If you accept your voucher and do not use it before the expiry date you will receive a full cash refund.was there an end date on which the voucher must be used by?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?