If there system is sending out 9 notifications then it must be counting him as 9 registrations.Owen Keagan is probably counting you 3 times, no wonder there is a 10% rise in a few months.
In general terms, what was the issue?I have a regret that they did not let my issue into court.
I had a similar experience as well pre annual registration. I had to make a Freedom of Information Act application to get my file from them. They were claiming I'd never sent them forms which I had sent them. FOI were very persistent and eventually got their hands on my file. That sorted the matter out. It took nearly a year though and I was threatened with court proceedings.Was trying to renew my registration while the same tenants were in the property. This was just prior to annual registration. I must have dealt with a least 20 different agents by phone.
There were about as many agents that I was dealing with by emails and the vast majority of them let the email correspondence go dead.
Not one phone was returned despite many promises to do so or correct the issue
The amount of lies and denials that I received was off scale.
At no stage did I loose the plot despite the provocation.
The incompetence that I had to endure for well over a year was unbelievable.
You'd have to hope the new appointment is an step towards institutional change from the top down.
Yeah that did not give a good impression.Sounds like another well connected individual to take charge of RTB. I will not be holding my breath for any worthwhile change
Yep. Until you've dealt with them and seen first hand the incompetence then you'd just not believe it to be possible.I honestly believe it is beyond change. Incompetence has become institutionalized and endemic and it would take many people to rectify what is wrong with this outfit.
Has had to leave the Design and Crafts Council it seems and is guaranteed to know absolutely nothing about residential tenancies. What could possibly go wrong?You'd think so wouldn't you...She should fit right in.
CEO of troubled arts body quits to lead rental tenancy watchdog
Rosemary Steen is to become director of the Residential Tenancies Board in September, after announcing that she is stepping down as CEO of Design & Crafts Council Ireland (DCCI).m.independent.ie
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