ros online login issues

[wheeler]

I have upgraded my computer and copied the Ros folder onto the c: directory.

However, I am getting an 'invalid login' message when I try to login. I know I am using the right password as I can still login on my old PC.

Has anyone come across this before and got to the bottom of it?

ROS support - not helping yet at least.

 

[callybags]

Ther is a "Digital Certificate" on your old hard drive which would need to be installed on the new computer.

Unfortunately I have no idea how to go about this.

 

[dahamsta]

That's what he did in the first sentence of his post.

Is Java installed and fully up to date on the new machine wheeler?

 

[wheeler]

Yes.

My username is populated automatically as expected.

But then when I enter the password I get the invalid password error - even though I know for sure it is correct.

 

[dahamsta]

If it picks up your username, it's finding the certs. I think you'll need to get in touch with the ROS admins tbh.